Legal document · Mexico
Legal and privacy center
Draft pending review by a lawyer. This text describes what the product does today; it is not legal advice and may change before final publication.
- Full privacy notice
- Explains how Tsunami handles the data of people who use the platform, visit the site or contact us, and makes clear that each clinic is responsible for its patients' data.
- Short privacy notice
- The short version for forms, online booking and the patient portal: who is responsible, what data is used, for what, and how to say no.
- Terms and conditions for clinics and professionals
- These are the rules for using Soluciones para Doctores as a clinic, practice or health professional: what the service does, what it does not do, who is responsible for what and how it ends.
- Terms of use for patients
- These are the rules for using your clinic’s booking page, patient portal and assistant: what the assistant does, what it does not do and what your rights are.
- Cookie policy
- We use only necessary cookies until you accept others. Google Analytics does not load if you do not accept it, and you can change your decision at any time.
- Data retention and deletion policy
- How long we keep each type of data, what is deleted automatically, what is deleted when you ask, and how deletion works.
- Personal data processing contract
- The clinic is the controller of its patients’ data. Tsunami Automation Global LLC processes it on the clinic’s behalf and only on its instructions. This contract sets the rules.
- Subprocessors and third parties that receive data
- The list of providers that receive personal data to run the platform: what for, what data, in which country, and whether they can receive health data.
- Security measures
- The security measures we use today to protect your clinic's and your patients' data, what the clinic is responsible for, and what we do not do yet.
- Intellectual property and open-source notices
- Who owns the platform, what licence we give to clinics, that the clinic’s content belongs to the clinic and which open-source software we use.
- Payments and subscriptions
- How we charge clinics: prices in pesos with taxes, invoices, recurring charges only with your permission, notice before renewal, cancellation with no penalty and refunds.
- Health-sector compliance
- A summary for clinics: clinical record (NOM-004), electronic systems (NOM-024), advertising (COFEPRIS) and HIPAA. It says what the platform does, what the clinic is responsible for, and what we do not claim.